COVID-19: Learn about our elevated hygiene measures here.

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,
dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of North-Rhine-Westphalia. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


General

Who is authorised to stay at our hotel?

For leisure travels the 2G-rule applies, which means only fully vaccinated or recovered people are allowed to stay at the hotel.

For non-touristic trips (e.g. business travel, private trips for a funeral) the 3G-rule applies. The negative test must not be older than 24 hours for antigen tests and 48 hours for PCR tests. Retesting every 4 days is necessary.

There are exceptions from the 2G-rule for people, who cannot be vaccinated due to medical reasons (medical certificate not older than 6 weeks + negative test) or children and teenager up to the age of 15 years with a negative test result.

Where are the closest test stations?

Find an overview of all test stations in Bielefeld here.

Is the wearing of a mask mandatory in the hotel?

Yes, a surgical mask or an FFP2 mask must be worn at all times in all public hotel areas.

Is there the possibility of digital contact tracing?

Yes, digital contact tracing in our hotel is carried out via the Corona-Warn-App and the luca app.

 

Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas like lobby, reception, restaurant or meeting rooms.
  • To protect both guests and employees, the front desk is fitted with plexiglass panes.
  • Access to toilets and lifts is limited to a certain number of people. For more information please refer to the signage on site.
  • The Mercure Hotel Bielefeld Johannisberg has been certified by the SGS INSTITUT FRESENIUS GMBH as part of the COVID-19 conformity audit.
  • Public areas are cleaned and disinfected with increased frequency.

Gastronomy

PRIME Restaurant - breakfast

We currently offer an extended continental breakfast with hot and cold plates, coffee, tea and various juices at our PRIME Restauarnt. No reservations required.

Breakfast times: daily 6:30 a.m. - 10:00 a.m.

PRIME Restaurant & Bar

Our PRIME Restaurant & Bar, as well as the terrace are open again for both hotel guests and external visitors. Only fully vaccinated or recovered people have access. External visitors must book a table in advance. Hotel guests do not need to book a table.

Opening hours PRIME Restaurant & terrace:

Monday - Saturday 6:00 p.m. - 9:30 p.m.

Opening hours PRIME Bar:

Monday - Saturday 6:00 p.m. - 10:30 p.m.

Room service

Unfortunately we do not currently offer room service.

Half board

Choose between breakfast and half board when booking your hotel room.

>> further details on our gastronomic offer


Meetings & Events

Due to the current regulations our conference room capacities and event offer are limited. Thank you for your understanding!

>> further details on our conference offer